VoIP Cloud operators and hosted service providers offer business customers a great many new benefits, most notably: improved cost performance, access to enhanced Unified Communication services, ease of management, and investment protection. Unified Communication is a key component of these benefits that grants business of all sizes access to scalable and flexible communications services and applications. However, Cloud service operators hold an increased concentration of client service information and resources within their operations that pose added security risk.
Service and reliability are key components of business grade Unified Communication delivery. Customers expect Cloud operators to deliver comparable availability and security, as was found in premises based PBX, voice mail, and network services. While Cloud operators are able to deliver flexible and scalable service solutions, customers relinquish much of the control of the system to the operator.
Unified Communications is based on a collection of open standards and technologies leveraging IP networking and data infrastructure. Delivering Cloud-based services requires that the provider must consider the security impact of managing valuable and sensitive customer communications in an environment that has proven vulnerable to compromise. Cloud service providers have previously invested in specialized security solutions to protect email, web services, and databases. Hosting Unified Communication services present Cloud operators with a significant new set of risks.
Basic security policies strengthen VoIP provider defenses, but without the added ability to monitor, enhance, and enforce security protections on a 72/7 basis, the network will remain highly vulnerable to today's UC cyber threat techniques and the losses to Cloud providers can be cataclysmic.
To address this growing security challenge RedShift Networks has developed a product line that delivers:
RedShift Networks UCTM does this without sacrificing performance and employee productivity. RedShift Networks Security Appliances provide a point of integration, visibility, control and protection for enterprise Unified Communication applications.