The RedShift Networks Support Portal is available to partners and customers. Log-in information is required. If you have not received the new log-in information please click here to reach customer service.
To contact support immediately, please contact firstname.lastname@example.org or +1 866 824 5775 (toll free)
RedShift Networks offer our customers a number of options in how they may receive support. Along with telephone and email options, we also provide the RedShift Networks Services Portal which is a comprehensive website that provides the latest product updates, downloads and patches, FAQs, online case tracking, alerts, and technical support contact information.
Please note, you do need to be a customer to access the portal information.
We are always interested to improve our performance. If you have suggestions, please send them to email@example.com
Supporting our customers reaches well beyond our doors. RedShift Networks offers certified Professional Services through our Managed Security Service Partners. By sharing our knowledge and expertise with our Managed Security Service Providers, customers have the added support and benefits of the type world-class support they expect.
We strive to deliver first-rate support for all customers and partners worldwide. Our team of technical support experts have hands on-experience and extensive knowledge of how the products work with the security background to understand our clients situation. We are committed to providing both timely and solid technical advice.