Protect Your Customers. Protect Your Revenue.

Your contact center is built for accessibility. But the same openness that lets customers reach you is what attackers exploit — at scale, at wire speed, and entirely without malware. 

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COMMUNICATIONS RESPONSE & DETECTION PLATFORM
CALL CENTERS

You’re Built to Serve Everyone. Attackers Exploit It.

Your contact center is built for accessibility. That’s the point.

From workforce management to CRM, to IVR and quality assurance, contact center leaders have invested in optimizing every layer of the customer experience.

Voice continues to be treated like just another channel to manage. But it’s not the same. One toll fraud pump can drain thousands before you see the carrier bill. One robocall flood can take your lines offline. One vishing attack can compromise a customer account.

As AI deepfakes continue to become more sophisticated, it’s more important than ever for contact center organizations to have the right tools in place to protect voice like every other channel.

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REDSHIFT NETWORKS

Leading Communication Detection & Response Platform

15+ years of threat intelligence. One platform.
Voice security that works at the speed of a phone call.

DATA

Global Threat Intelligence

The world’s most comprehensive threat intelligence engine

ACTION

Call Threat Manager

Detection, response, and enforcement for your voice security network

MANAGEMENT

Centralized Management System

Unified center for distributed networks

CALL CENTERS

Toll Fraud Can Cost You Thousands Before You Know

None of them use malware. None of them trigger your SIEM. RedShift detects and blocks all of them at the voice layer — before the call connects.

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For call centers organization, critical voice threats can upend your network, including:

  • Toll Fraud & Traffic Pumping
    Attackers compromise your SIP trunks and pump high-volume international calls through your infrastructure. You don’t notice until the carrier bill arrives.
  • Vishing & Agent-Targeted Account Takeover
    Fraudsters use social engineering over the phone to manipulate your agents into resetting credentials, bypassing authentication, or transferring funds. The attack leaves no malware signature.
  • Robocall Campaigns Against Your IVR
    Automated call floods overwhelm your self-service infrastructure, degrading the customer experience and tying up trunk capacity.
  • TDoS Attacks
    Telephony Denial of Service (TDoS) attacks flood your contact center with malicious traffic, taking your phone lines offline. Your customers can’t reach you. A TDoS attack completes in seconds.

REDSHIFT NETWORKS

Built for Enterprise Scale. Proven at Carrier Volume.

For over 15 years, RedShift Networks has supported global carriers with the voice security they need.

High load? Traffic spikes? RedShift Networks has it covered with zero-day vulnerability identification.

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LIVE VOICE SESSIONS u003cbru003eINSPECTED SIMULTANEOUSLY
USERS PROTECTED
KNOWN BAD NUMBERS
ROBOCALLS ELIMINATED DAILY
RedShift Networks customers see an average annual savings of $1M+

Secure Your Communications
at the Speed of Conversation.

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